Friday, May 2, 2008

Error 5760 in Event Viewer regarding InfoPath

Microsoft is working on my case to solve the issue I have with attachments in InfoPath. Today I found this error registered in Event Viewer on the MOSS server:

Event Type: ErrorEvent Source: Office SharePoint ServerEvent
Category: Forms Services Runtime
Event ID: 5760
Date: 2008-05-02
Time: 08:57:11
User: N/A
Computer: SRVXXX
Description:InfoPath Forms Services has detected a mismatch between the user's data in the browser and on the server. This may indicate the SESSION_STATE_PASCAL_CASED is not configured properly on a multiple front end farm or that a malicious user is trying to tamper with client data. (User: domain\xx, Form Name: Testform, IP: , Request: https://xxx/_layouts/FormServer.aspx?XsnLocation=https://xxx/Testform/Forms/template.xsn&SaveLocation=, Form ID: urn:schemas-microsoft-com:office:infopath:Testform:-myXSD-2008-04-29T14-39-23)
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Gabbo said...

I've got the same error on my customer's MOSS server. Did Microsoft tell you something about it? Thank you very much,
- Gabriele

Lise said...

Hi Gabriele,
No they have not come up with a solution yet. The error is still in my logs so I hope Microsoft finds a solution to this. They have been working on my InfoPath case for several months now! I will definitely post the solution here!
Take care,

Gabbo said...

many thanks for your quick answer!!
Someone says that this command could solve the problem:

stsadm -o reconvertallformtemplates

what do you think about it? I'd like to try but we are in a production environment... you know...
Thank you again,
- Gab

Lise said...

Yes, I have heard that too. And we have an upgraded server, so I it seemed to be the solution but (like you) we run our server in a production environment and I have not been able to try it either. We use InfoPath a lot and I don't wanna think about the consequences that could give us - if it fails :)
Do you also have problems with attachments in InfoPath?

Gabbo said...

No, we don't have any particular problems with attachments in Infopath... just that annoying error in app event viewer. It happens sometimes when users publish their updated data using Infopath forms, but it's quite a random error, so it's hard to analyze and reproduce.
I'm trying to backup the full production environment and restore it into a Virtual Machine, to test that stsadm command and see what happens. Then, I'll let you know the result. ;)
bye & thanx!
- Gab

Anonymous said...

I encountered the same issue on a medium sized farm. It just started ocuring and happens on any newly published forms that submit to a web service. The old forms already published are not affected. I ran the commandline and it ran on each form successfully but I still get the same error. I will be opening up an issue with microsoft, did anyone else resolve this?

Antonio Elena said...


I am having the same issue. Did MS finally sort it out for you?

If so, Please post about it.


Lise said...


Thank you for your comments. I have not received any information from MS regarding this yet. I will post here if I hear some news!

Take care,

toddkitta said...


Given it's been a few months, have you resolved this issue yet? I am having this as well.


Lise said...

Hi Toddkitta,
That error has disappeared, but dont ask me when or why :) I have no idea what we did.... Maybe some update or hotfix, since I have been fixing another error on the server. Sorry that I cannot give you a solution!!
Take care and Happy New Year!