Sunday, September 16, 2012

Error in the personal information on MySite

If you see this error on the MySite and personal information page:

"There was a problem retrieving data for this field. Updating values in this field is disabled temporarily. You can still update values in other fields."




Then something is wrong with the Managed Metadata Service. Clicked on the service app for Managed Metadata service and got the following error:


So check the following things to fix this:

* In CA, Services on server, restart the Managed metadata service

* In CA, verify that the Service Application is associated to the MySites web app
* Is the Application pool started

* In EventViewer, look for errors. I had this error (8088, The managed metadata service is inaccessible):



* So that error in Event Viewer made me check the Site Collection Administrators on the Content Type hub site, and the service account was removed (for some strange reason...) so I added the it again, and the Managemed Metadata and MySite started working immediately:

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